Lean Six Sigma for service

how to use Lean Speed and Six Sigma Quality to improve services and transactions

by George, Mike

• 80 Want to read
• 7 Currently reading

Published 2003 by McGraw-Hill in New York .
Written in English

Subjects:

• Six Sigma (Quality control standard),
• Service industries -- Quality control -- Statistical methods,
• Quality control -- Statistical methods

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Edition Notes

Includes index.

Statement	Mike L. George.
Classifications
LC Classifications	TS156 .G49 2003
The Physical Object
Pagination	xiv, 386 p. :
Number of Pages	386
ID Numbers
Open Library	OL3704954M
ISBN 10	0071418210
LC Control Number	2003273337
OCLC/WorldCa	52143805

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